At Urban Sanctuary, we're here to make you feel good about yourself. We want to enhance your natural beauty - not turn you into someone new - but send you on your way feeling great! We take pride in treating our clients with the individuality they deserve, listening to your needs is as important as the standard we strive for in beauty therapy. We love using natural products where we can and take care in choosing all our products to make sure they deliver.  We have some extra little touches to make your time visiting us luxurious. After all you deserve it! Our beautifully spacious building is full of character and features to enhance your visit. We hope you'll love it as much as we do.

We look forward to seeing you at Urban Sanctuary Spa soon x




Nicola trained as a Level 2 beauty therapist in 2016 fulfilling a life long passion. A real people person, Nicola loves to provide her customers with a relaxing and enjoyable experience.  She is continuing her training further in the coming months so she can provide an even wider variety of treatments.

Nicola loves spending time with her 2 children and their latest addition to the family, adorable Labrador, Poppy. 


Specialities | Facials, Manicures and Pedicures

Fran is qualified in all areas of beauty therapy and has worked building her business at her home based salon for over 10 years. In 2017 she opened Urban Sanctuary and is excited for all the new challenges ahead . Fran more recently has progressed into hair extensions and ear piercing.
Other than beauty, Fran loves to spend her time with her family and food is never far from her thoughts. 
Specialities | CND Shellac, Eye treatments, Waxing and StTropez tanning


Laura Ann


Leanne is known for her perfect brows! Starting with a make-up background she has gone on to train in semi-permanent make-up, microblading (manual & machine techniques) and removal. Our brow artist ventured into permanent eye liner and lip colour and is expanding into areola tattooing.


Specialities | All things brows!

Laura Ann joined us for a permanent home to preform her large list of semi-permanent beauty and health treatments.  Laura Ann has a huge amount of qualifications in her area and we can't wait to share her talents within Urban Sanctuary Spa.


Specialities | Semi-permanent beauty procedures.


Rachel has worked in a beauty setting for many years and brings a wealth of knowledge and professionalism to everything she does. Rachel has trained in all aspects of beauty and holistics but her real passion is in holistic therapy and healing. 


Specialities | Holistics & Massage


Data protection data privacy policy

Frances Grieff-Liggins is registered as a sole trader, trading under the name Urban Sanctuary Spa. Urban Sanctuary Spa is required by law to explain how we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it securely. We are committed to protecting and respecting your privacy.

What information do we collect?

Urban Sanctuary Spa will only collect relevant information regarding your personal details and medical history which identifies a client and may impact on the suitability of beauty treatments.


How we use your data?

Your personal information is used to;

Identify you as a client and to prevent any contra-actions;

Provide appropriate treatments specific to a client’s needs medically and personally;

To maintain accurate information for insurance purposes;

To provide a consistent and professional approach as a beauty therapist.

How do we store information?

All clients have a treatment record card/s which record all information above, plus the treatment you are receiving and the date of that treatment. These record cards are kept in a locked cupboard to which only I, Frances Grieff-Liggins trading as Urban Sanctuary Spa,

have access. Any private messages received via social media accounts, emails or website chat are only accessible my myself Frances Grieff-Liggins to which I hold secured passwords.

How long do we store your information?

I am required to keep information for legal and insurance purposes. All information is kept for a period of 3 years from initial communication after which it will be securely destroyed unless you are a current client.  


Your personal data will be treated as strictly confidential except for our legal basis, or to meet health and safety obligations,

We do not share data with third parties.

We will only contact you regarding your appointments.

Marketing for our personal promotions shall only be received should you sign up or agree to receive such information.

Data rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

To request a copy of the personal data that Urban Sanctuary Spa holds about you;

To request Urban Sanctuary Spa corrects any personal data if it is found to be inaccurate or out of date;

In certain circumstances you can request your personal data is erased from our records;

In certain conditions you have a right to restrict processing.


Privacy policy updates

If we wish to use your personal data for a new purpose, not covered by this privacy notice, we will provide you with a new notice setting out the relevant purposes and processing conditions, prior to undertaking any new processing.


To exercise all relevant rights, for queries or complaints, please contact the GDPR Administrator, Urban Sanctuary Spa, 18d Church Gate, Loughborough, Leicestershire,

LE11 1UD. Alternatively, you may telephone 01509 230594 or email info@urbansanctuaryspa.co.uk